Tackling CLI Spoofing Fraud in Central Africa
Within the Central African telecom ecosystem, Synaptique's fraud monitoring platform targeted the pervasive issue of Caller Line Identification (CLI) Spoofing and helped telecom regulator and the operators restore customer trust and secured networks.
The Challenge
CLI (Caller Line Identification) spoofing fraud was severely impacting telecom regulator and operators across Central Africa. Fraudsters manipulated caller IDs to impersonate legitimate businesses, government agencies, and even family members, causing significant financial losses and eroding customer trust.
Widespread customer complaints about the rise in fraudulent activities
Revenue loss from spoofing-related fraud schemes
Damage to operator reputation and brand trust
Ineffectiveness of traditional fraud detection systems
Limited ability to identify and block spoofed calls in real-time
Our Solution
We deployed our fraud monitoring solution with specialized CLI validation and anomaly detection capabilities, enabling operators to identify and block spoofed calls in real-time while protecting legitimate caller identification.
Advanced caller ID validation and authentication
Real-time anomaly detection for suspicious CLI patterns
Automated blocking of confirmed spoofed calls
Comprehensive reporting and fraud pattern analysis
Technologies & Capabilities
Download the Full Case Study
Learn how Synaptique's fraud monitoring platform protects against CLI spoofing fraud.
Download the Full Case Study
Learn how Synaptique's fraud monitoring platform protects against CLI spoofing fraud.
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